Ann Steeves
Lemon Grove, CA
ann.steeves@hc-emi.us 

Ann has over 25 years of experience in the business continuity and emergency management fields. Ann has held leadership positions in federal, state, local (city/county) and private arenas. Ann most recently served as the Operations Manager for Business Continuity and  Emergency Management for PGE in Portland, Oregon and managed multiple emergencies for the company. While at PGE Ann developed, implemented and trained the Incident Command System (ICS) across the enterprise and adapted FEMA training materials specifically for use in the utility industry (electric and gas). Ann served as the Co-Chair of the Western  Regional Mutual Assistance Group (WRMAG) and on the Edison Electric Institute (EEI) Mutual Assistance National Response Event (NRE) Coordination Group.

Ann is a certified instructor in the Incident Command System (ICS), Homeland Security Exercise and Evaluation Program  (HSEEP), Continuity of Operations (COOP), and is trained in Multi-Agency Coordination Group (MACG) and All Hazard Incident Management Teams (AHIMT) as a certified Planning, Logistics and Public Information Officer.

Ann holds a Master Business Continuity Professional (MBCP) – Disaster Recovery Institute (DRI); Master Business Continuity Practitioner (MBCP) – Federal Emergency Management Agency  (FEMA); Master Exercise Practitioner (MEP) (FEMA).

Ann is a lead consultant in the Utility Industry and has designed and conducted  Executive Facilitated Discussion courses to strengthen policy and whole community concepts for emergency response. Ann has also adapted the FEMA  300/400/402 courses specifically for utilities to make the information more relatable to that industry.

Prior to PGE, Ann served for  seven years as a Regional Coordinator in the US Department of Health and  Human Services (US HHS) Hospital Preparedness Program. While in this position Ann was one of the contributors to the US HHS’s May 2009  Healthcare Coalitions Handbook.  Ann also served as an evaluator for US HHS during an assessment of the national program.

Honors and Awards

• PGE Proud - Lead the Way Award – Peer Voted, First Program Year Awardee
• PGE Outstanding Achievement – Annual Exercise Design and Conduct
• Order of the Sword and Shield National Honor Society
• Graduate of Leadership West

Special Assignments

•  Deployment of Utility Mutual Assistance resources during Hurricane Sandy 
• Chair, Western Energy Institute, Mutual Assistance Group
• Chair, Western Energy Institute, Incident Command System Forum
• Co-Chair, Western Regional Mutual Assistance Group (WRMAG) - Electric Utilities
• Incident Command System Instructor (FEMA)
• Homeland Security Exercise and Evaluation Program (HSEEP) Instructor (FEMA)
• Continuity of Operations Instructor (FEMA)
• International Association of Emergency Managers
• Oregon Emergency Management Association
• Board Member, Cascadia Regional Emergency Workgroup (CREW) (2006-2008)
• Governor’s Telecommunications Coordinating Council, Vice Chair (2000-2004)
• Eastern Oregon State College, Business Administration/Communications (1991-1994)
• Governance Development for Interoperability and Communications
• U.S. Medical Reserve Corps (MRC) Unit Director and former member of Federal Deployment Cadre
• Project lead for presentation June 2002 to Richard Clarke, Special Advisor to President Bush for Cyber Security
• Top Secret Security Clearance 1984-87
• Mission team deployments into Hurricanes Katrina/Rita via the U.S. Surgeon General’s office